1- What is Barkbutler?
Let’s say we’re personal butlers delivering puppy love and joy. Our aim is to leave natural treats and high quality toys at your doorstep. We believe in the bond you share with your pupper is paramount. While you make that bond stronger, we do all the shopping for you., and we promise – safety, uniqueness, fun, it’s all taken care of.
2- What exactly is the service?
We’d call it a no commitment service to puppy happiness (all natural) without a membership fee. Let’s just say we curate a hamper personalized for your pupper.
Select the type of box you want and leave the rest to us.
A. The Treat Box:
Each box contains an assortment of 3 to 4 all natural doggy treats with a minimum discount of 5-10% on the MRP.
B. The Toy Box:
Each box contains an assortment of 2 to 3 all dog approved, premium toys with a minimum discount of 10-15% on the MRP.
C. The Toy & Treat Box:
Each box contains a minimum of 3 all natural doggy treats and 2 all dog approved, premium toys with a minimum discount of 15-20% on the MRP.
Don’t worry about personalizing these again when you run low, we allow you to visit the dashboard and re stock with a simple click!
3- Why should I buy from Barkbutler?
The market is rife with doggy treats labeled as ‘natural’, and we make it easy to unveil the truth. We put in a lot of research, time, thought, love and care to curate and deliver these all-good-no-harm goodies for your furball. We’re all for sustainable lifestyle and give back to the community by donating a portion of the profits from each box towards rabies vaccination of one street dog. It’s a win-win for everyone!
Our pursuit of excellence and quality products doesn’t end at natural treats,we select toys after rigorous quality and safety tests, with no room for the run of the mill toys available in most neighborhood pet stores.
We also make a natural and wholesome lifestyle affordable with better deals.
4- How much does a Barkbutler box cost?
Our prices depend on the type of box you choose:
A. The Treat Box @ Rs. 950 – Save 5-10% on MRP
B. The Toy Box: @ Rs. 1199– Save 10-15% on MRP
C. The Toy & Treat Box @ Rs. 1699 – Save 15-20% on MRP
5- How do I re-order?
Easy peasy! At Barkbutler, we bring you all the benefits of subscriptions without any commitment whatsoever. Accordingly, whenever you’re running low on treats or toys all you have to do is, visit your personal dashboard on our site and refill your treats or toys (as per your requirement) with a simple click of the mouse
6- Where are the products from? Are they safe for my dog?
There is no regulatory board for pet food in India, and hence no way to keep a check on quality. We source from the best natural brands form across the globe after thorough research and you can put your trust in us. Free from all artificial additives, preservatives, colors or hollow promises, we love to keep it real. We are serious about the health of your puppies, as much as you are!
7- Will you tell me what Is coming in my box ahead of time? Can my dog choose?
We would love to tell you, but we really want to surprise you and your pup when the Barkbutler box gets delivered at your doorstep. Though, we do give little sneak peaks on special requests made by good dogs. We are also open to suggestions. Email us at email@example.com or call us 8879303250
8- Do you have any vegetarian options?
We currently do not have any vegetarian options, but we are continuously looking to expand our offerings, and we will keep you updated on it.
9- What type of toys can I expect?
With Barkbutler, you get to try out a wide range of toys including — Plush, tug, fetch, and chew toys. When your dog has so many new toys every month, he’ll never get tired of playing with them.
We strongly believe that toys are more than just helpful in keeping your dog busy. The right dog toys can improve your pup’s cognitive skills and keep them mentally and physically stimulated. That is why we take our time to research and test every toy before we decide to add it to our monthly box.
10- What If my pup doesn’t like an item in the box?
At Barkbutler, we take every precaution to make sure the stuff we send to you is appropriate to your dog’s size, age and breed. But at the same time, we also know that every dog has its own personality and preferences.
That is why we offer free replacements for treats and toys that your dog might not have liked. Just make sure that the product isn’t used or damaged in any way and shoot us an email. For replacements, we provide free shipping in Mumbai and customers living outside Mumbai will have to bear a small shipping fee for the replaced product.
11- Is there a shipping fee?
We have free shipping for all good dogs living in India. WOORAY!
12- Can I gift a Barkbutler box to a dog I am in love with?
Absolutely! Every doggo deserves being showered with as many gifts as possible. With Barkbutler, you can buy a single box without subscribing to any plan. Just click on the ‘Get Started’ button on the home page, select the size and choose the box you would like to gift. After that, all you have to do is add the shipping address & a few more details about the pupper and checkout.
13- What should I do if there is a defective product in my box?
We do multiple quality checks on every product before we send them to you. But if you do find a defective product in your Barkbutler box, just call, WhatsApp, or email us about it and we will send you a replacement – No questions asked.
14- Can you take care of dog allergies?
Barkbutler associates with only the best vendors who provide treats made with high-quality ingredients. The treats we select are already free of gluten (a few), soy, and any sort of harmful chemicals. Though if your pup has any specific food allergies, let us know and we will try our complete best to work it out.
15 – Shipping duration
All boxes are dispatched within 2 days of receiving a confirmed order. Orders usually take between 3-7 days to be delivered, depending on the delivery location.