Thank you for your interest in Bark Butler and welcome to our website, www.barkbutler.in (“Bark Butler” “us”, “our” or “we”). This Website is owned and operated by Pupscribe Enterprises Private Limited. By using our website, you are agreeing to comply with and be bound by the following Terms of Service. Please review the following terms carefully. If you do not agree to these terms, you should not use the website or review information or subscribe to our monthly delivery of canine products offered through our website.
You must be at least eighteen (18) years of age to use the Services of this website. By agreeing to these terms, you represent and warrant to us: (i) that you are at least eighteen (18) years of age; (ii) that you have not previously been suspended or removed from the Service; and (iii) that your registration and your use of the Service is in compliance with any and all applicable laws and regulations. If you are using the Service on behalf of an entity, organization, or company, you represent and warrant that you have the authority to bind such organization to this Agreement and you agree to be bound by this Agreement on behalf of such organization.
Users have a personal, non-transferable, non-exclusive right to access and use the Content and Services of this Website subject to these Terms and Conditions. The term “Content” means all information, text, images, data, links, software, or other material accessible through the Website or Services, whether created by us or provided by another person for display on the Website or through the Services.
The Content may contain typographical errors, other inadvertent errors or inaccuracies. We reserve the right to make changes to document names and content, descriptions or specifications of products or services, or other information without obligation to issue any notice of such changes.
To access most features of the Service, you must register by creating your own account. When you register with an account, you may be required to provide us with some information about yourself and your pet (such as your name, e-mail address or other contact information, pets age, pets weight etc.). You agree that the information you provide to us is accurate and that you will keep it accurate and updated at all times.
When you register, you will be asked to provide a password. You are solely responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. If you have reason to believe that your account is no longer secure, then you must immediately notify us at firstname.lastname@example.org
We use a third party payment service in lieu of directly processing your payment information. By submitting your credit/ debit card, net banking information, you grant Bark Butler the right to store and process your information with the third party payment service, which may change from time to time; you agree that Bark Butler will not be responsible for any failures of the third party to adequately protect such information. All financial matters regarding your information are subject to the conditions of the third party payment service provider’s terms of service; the current version of which is attached as a link at https://www.ccavenue.com/privacy.jsp. You acknowledge that we may change the third party payment service and move your information to other service providers that encrypt your information using secure socket layer technology (SSL) or other comparable security technology.
- Registration & Membership
- Monthly Delivery and Free Shipping
As a registered user, and depending on the subscription plan selected by you, each month we will ship you a package with a different selection of items for your dog that may consist of a selection from treats, shampoos, chews, bully sticks, hygiene products, food samples, toys, accessories, costumes or other canine-related items (“Products”, “Box”). Each month of your subscription, the selection of Products may change. Accordingly, we cannot guarantee that a selection available in a particular timeframe will be available in any subsequent timeframe. By subscribing you agree to pay the monthly subscription fee for the products that are supplied each month.
Orders that are returned to us due to inability of the member to accept the parcel (member unavailable, out of station, incomplete address, member shifted, etc.) will be re-shipped whenever you want us to deliver it. All reshipping order will be dispatched only after the payment for the same is made online or other arrangements are made for the same.
We provide free shipping under all subscription plans. Users may be liable to pay additional shipping costs in the event a box is returned as not-received.
The price of the Services and/or goods is payable in full before delivery. Depending on the subscription plan/term selected by you, you will automatically be billed each month for your ongoing subscription until cancellation or you may select a pre-paid bulk payment subscription plan.
For your convenience, you can choose to save your Credit or Debit or ATM or Point of Sale (POS) or any electronic payment card for easy recurring payments in the future. We will use the information to help you make future payments easy, but only with your permission. In the coming future, we may provide an option to pay us automatically via credit cards or pay after you receive our monthly invoice. By doing so, you authorize us, as necessary, to instruct your Bank or Financial Institution (by way of online and/or offline mandates) to handle such recurring transaction, as per your instructions and requests submitted to us or on the Site. You agree to be bound by the terms and conditions of use of each applicable Bank or Financial Institution, and in the event or conflict between our Terms and the Bank’s or Financial Institution’s terms and conditions then our Terms and conditions shall prevail. You acknowledge that Bark Butler will not be liable for any damages, interests or claims etc. resulting from processing or storing card information or not processing a payment transaction or any delay in processing a payment transaction which is beyond control of Bark Butler or its service providers. You agree that we will not be liable for any loss caused by any unauthorized use of your credit card or any other method of payment by a third party in connection with the Site.
- Subscription Plans & Cancellations
For complete convenience to our subscribers, we offer 2 payment schedules for our Bark Butler box subscriptions, namely: A.) Monthly Subscriptions and B.) Quarterly Subscriptions
A. Monthly Payment Subscriptions:
Users, who chose to avail our subscription services on a monthly recurring billing cycle, will be required to become a member of the Bark Butler Pack by paying a one-time, refundable Membership Fee of Rs. 299/-. The membership fee will be refunded if the customer cancels their subscription plan after three months of subscription i.e. the membership fee will be forfeited if you cancel your subscription before making a payment for a minimum of three months of service. Subsequent to completion of the first three months, the membership fee shall be refunded to the user as and when the user cancels their subscription.
Please note: subscriptions with monthly billing and payment will continue until canceled.
Delivery under monthly payment subscriptions: Once a subscriber has paid for their first box along with the one-time, refundable membership fee, their first box will be dispatched within 2 – 4 days of receiving payment. For subsequent months, subscribers will receive a subscription renewal request (on their registered e-mail address) exactly a month after the date of making their first payment. After receiving the said subscription renewal request, subscribers will have 5 days to renew their subscription. Subscribers who renew their subscription within the stipulated time will have their box dispatched within 2 – 4 days of making the payment.
Cancellations and option to pause under monthly payment subscriptions: In the event a subscriber fails to renew their subscription within the said time, the user shall be liable to forgo their membership fee (not applicable to users who have completed 3 months of subscriptions) and we will be unable to ship the box for which the subscription was not renewed.
Please note: Subscriptions which are not renewed within 5 days of the renewal request will be canceled automatically. Users can re-subscribe anytime thereafter, by visiting their account dashboard and their new monthly cycle will begin from the date of re-subscription.
Furthermore, subscriptions can be paused or canceled by subscribers by visiting their account dashboard anytime before their order is dispatched. We will not be able to process cancellation or requests to pause once an order has been dispatched.
Without prejudice to what is stated above, any cancellation or pause requests that are received after a box is dispatched, Bark Butler may still accommodate the users cancelation or pause request at its sole discretion and a ‘Shipping & Handling’ Fee of INR 150/- will be adjusted against the refundable amount. The same shall be applicable to shipments, which are returned as not-received.
We may terminate your membership, without notice, for conduct we believe violates these Terms and Conditions or our policies, is harmful our business interests, or for an inactive account.
B. Subscriptions with Quarterly Billing:
Users who wish to pay in bulk can avail our quarterly subscription plan and can accordingly make an upfront payment for a three months at a time.
Delivery under subscriptions with quarterly billing: The first box will be dispatched within 2 – 4 days of receiving the bulk payment and subsequent boxes will reach the subscribers after a month of receiving their first box. Upon receiving the third box, subscribers will receive a request for renewing their subscription plan. Renewing their plan will reactivate their subscription for three additional months and ignoring the same will result in cancellation of their subscription.
Cancellations and option to pause with respect to quarterly subscriptions: Subscribers who avail our 3 months bulk payment subscription plan have the option to cancel or pause their subscription anytime before their order is dispatched. We will not be able to process cancellations or requests to pause once an order has been dispatched. In the event a subscriber cancels their quarterly subscription after receiving their first box, the balance of the 2 boxes will be refunded to them subject to a cancellation fee of Rs. 299. No cancellation fee will be levied if a quarterly subscription is paused.
Without prejudice to what is stated above, any cancellation or pause requests that are received after a box is dispatched, Bark Butler may still accommodate the users cancellation or pause request at its sole discretion and a ‘Shipping & Handling’ Fee of INR 150/- will be adjusted against the refundable amount. The same shall be applicable to shipments, which are returned as not-received.
We may terminate your membership, without notice, for conduct we believe violates these Terms and Conditions or our policies, is harmful our business interests, or for an inactive account.
All recommendations by our team are presented in good faith and believed to be correct to the best of our knowledge and representations of the manufacturer of the particular product/item. Customer must use their own discretion while making using and/or giving the items to their
All products are provided and shipped on an “as is basis”, i.e. as provided by the respective manufacturer or distributor, and, to the extent allowed by applicable law, without warranty of any kind by Bark Butler, including warranty of merchantability and of use for a specific purpose.
All goods are subject to the manufacturer’s warranty, if any. Under no circumstances will Bark Butler, its operators, officers or employees be liable for any damages whether direct, proximate, indirect, however remote, special, consequential or exemplary (including but not limited to legal fees, lost profits, loss of use or your cost of replacement) and regardless of whatever legal theory is advanced.
You agree that the maximum extent of our liability for any type of damages or claims, arising for any reason, and your sole and exclusive remedy, shall be, as described above and/or as per our replacement policy, for of your products ordered from us. Users acknowledge that Bark Butler
shall not responsible for your use of the products, including any allergic reaction.
- Copyright and Intellectual Property
All information displayed, transmitted or carried on our website is protected by copyright and other intellectual property laws. This site is designed, updated, maintained and owned independently and exclusively by Pupscribe Enterprises Private Limited, Mumbai, India. You cannot and should not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, perform, display or in any way commercially exploit any of the content of Bark Butler. We reserve the right to undertake appropriate legal proceedings if any person is found to be using, and/or misusing the information provided on our website in similar or identical manner.
By using this Website, our Services, or supplied Products, you agree to indemnify, hold harmless and defend Bark Butler from any claims, damages, losses, liabilities, and all costs and expenses of defense, including but not limited to, attorneys’ fees, resulting directly or indirectly from a claim by a third party that arises in connection with use of this Website, Services, or Products by you or any other person accessing the Website using your member login account.
- Replacement and Return Policy
We make great efforts to source products suitable for your dogs, and are sure that your dogs will love our selection. To back this, and ensure complete customer satisfaction, we will happily replace any item that you are not happy with, provided that the same is communicated at email@example.com
, within 48 hours of receiving the item. Once we receive your request for replacement we will contact you and work our logistics for the replacement.
Please note, the item must also be maintained in a brand new, unused condition with all labels and packaging intact. Once we receive a request for replacement, we will contact the said user and make arrangements for the same.
There will be no shipping charge for replacement requests in Mumbai. Subscribers from all other cities will have bear shiiping costs for sending the product that they wish to replace to us, the replacement product will then be shipped by us.
In the rare event that a product from your monthly Box is accidentally damaged in transit, we would be happy to replace it with another piece of the same product or with an item of the same or higher price. Please note that the issue must be communicated to us within 48 hours of
delivery of your box via email to firstname.lastname@example.org
, along with a picture of the damaged product. We do not charge any shipping charges for replacement of damaged goods.
You are solely responsible for determining if the products offered are suitable for use or consumption by your dog. We are not able to provide any assurances regarding allergies. Under no circumstances will we be liable for any loss or damage caused by your use of the products or your reliance on information on any content on this website. You agree that your sole and exclusive remedy arising from or relating in any way to any product shall be its replacement or a credit towards another monthly shipment, in our discretion. You may return defective products only within forty eight (48) hours of delivery. Except as expressly provided herein, all products supplied, and all text, images, and other information on or accessible from this website are provided “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non- infringement. Specifically, but without limitation, Bark Butler does not warrant that: (i) the information available on this website is free of errors; (ii) the products or services are not defective; (iii) the functions or services (including but not limited to mechanisms for the
downloading and uploading of content) provided by this website will be uninterrupted, secure, or free of errors; (iv) defects will be corrected, or (v) this website or the server(s) that makes it available are free of viruses or other harmful components.
In no event shall any reference to any third party or third party product or service be construed as
an approval or endorsement by Bark Butler of that third party or of any product or service
provided by a third party. Likewise, a link to any third party Website does not imply that we
endorse or accept any responsibility for the content or use of such a Website. Bark Butler does
not endorse, warrant or guarantee any product or service offered by any third party through an
online discussion forum or chat room accessible through this Website and will not be a party to
or in any way monitor any transaction involving any third party providers of products or
services. As with the purchase of a product or service through any medium or in any
environment, you are responsible for exercising appropriate judgment and caution.
If there is any dispute about or involving the Site, you, by using the Site, agree that the dispute
will be governed by the laws of the Republic of India. You agree to be governed under the
exclusive jurisdiction of the Courts of Mumbai, Maharashtra. Furthermore in the event of a
dispute the same will be first attempted to be resolved through mutual discussion and thereafter
by way of Arbitration. The Arbitration shall be conducted by a sole Arbitrator, mutually
appointed by the parties in dispute. The seat of Arbitration shall be in Mumbai and be conducted
in terms of the Arbitration and Conciliation Act, 1996.
- User Comments, Posts, Etc.
Any posts, articles, comments, blogs that are shared on this Website or our other social media
platforms, shall be scrutinized by us and shall be deleted if found to be offensive or improper in
any way. We reserve the right, but not the obligation, to refuse such post or to remove any
profile, comment, or blog if it contains or features any of the following:
- Offensive, harmful and/or abusive language, including without l imitation: expletives, profanities, obscenities, harassment, vulgarities, sexually explicit language and hate speech (e.g., racist/discriminatory speech.)
- Articles or posts which comment negatively about other users.
- Content that contains personal attacks or describes physical confrontations and/or sexual harassment.
- Personal information or messages including email addresses, URLs, phone numbers and postal addresses.
- Messages that are advertising or commercial in nature, or are inappropriate based on the applicable subject matter.
- Content determined by us to be illegal, or to violate any central, state, or local law or regulation or the rights of any other person or entity.
- Language intended to impersonate other users (including names of other individuals) or offensive or inappropriate user names or signatures.
- Articles which scrape or re-purpose other people’s content without permission. Defamatory; illegal; hateful; pornographic; or harmful.
This Website may be accessed from countries other than India. This Website and the Services
may contain products or references to products that are only available within India. Any such
references do not imply that such products will be made available outside India. If you access
and use this Website outside India you are responsible for complying with your local laws and
These Terms and Conditions constitute the entire agreement between the parties relating to the
subject matter herein. We may, at our sole discretion and without notice, revise these terms at
any time by updating this posting.
For Additional Information
If you have any questions about these Terms and Conditions, please contact email@example.com